Price and Booking Policy

Prices and booking policy:
  • One single 60-minutes class: AED120 (applies to most Baby Sensory, Toddler Sense and Messy Play classes in Dubai and Abu Dhabi)
  • One single 45-minutes class: AED100 (applies to all Mini Professors classes)
  • After one trial class, term booking is required, fees will be calculated pro-rata based on number of sessions remaining in term. End of term is December 18, 2022.
  • A 10% discount will apply for bookings of more then 10 sessions. The discount can be applied for bookings of classes in different programs for same child or siblings. 
  • Please contact our admin team on 0551126895 in case you need a customized booking (for example in case of planned travel, or if you need flexibility because of working schedule).

Twins/ siblings attending in same class

- Trial class - 204AED /2 children (15% discount/child)

- Term booking discount - 168AED / 2 children (30%discount/child).

Missed classes and make-up policy
Prior notice of min.24hr required in order to post-pone your pre-booked sessions! You can make up a missed session by attending twice in a week, within the booked period, until December 18 2022. Classes missed without prior notification will be considered deemed. Shorter prior notice accepted in case of emergencies.  
Sessions cannot be carried forward in the next term. 


Flexibility 

Babies and toddlers can move up/ down between programs or change classes within the same program (in case their schedule changes) during the term.




This booking confirmation implies that you read, agreed and accepted to respect the below terms and conditions:

COVID-19 Self Declaration

I declare that me and my family members will not join any class in case me or my family members have tested positive for COVID19 and are required to quarantine. 

I declare that me and my family members will not join any class in case me or my family members have travelled outside of UAE in the time period of 14 days prior to the class.

Liability Waiver

I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that my family, including child(ren), and I may be exposed to or infected by COVID-19 while at the venue.

I accept sole responsibility for the risk of becoming exposed to or infected by COVID-19 at the venue, and accept that it may result from the actions, omissions, or negligence of myself and others, including, but not limited to, the venue management, company’s employees, volunteers, and program participants and their families. I assume all foregoing risks and accept sole responsibility for any injury to my child(ren) or myself. On my behalf, and on behalf of my children, I hereby release, covenant not to sue, discharge, and hold harmless the Smart Start Kids Amusement Arcade and their employees, management, agents, and representatives, venue management company and their employees of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. I understand and agree that this release includes any claims based on the actions, omissions, or negligence of the Smart Start Kids Amusement Arcade and their employees, management, agents, and representatives, venue management company and their employees, whether a COVID- 19 infection occurs before, during, or after participation in the class activities.

Bookings and flexibility:

Payment of the fees is due before class. Fees paid are non-refundable, missed sessions cannot be reimbursed. Depending on space availability, make-up sessions can be scheduled during the booked period.

You can book a single session or a selection of classes, we currently offer packages of 5 sessions or full-term bookings. Two make up sessions can be scheduled within each term, and these will need to be booked and confirmed based on space availability. To postpone a pre-booked session you’ll need to inform us at least 12 hours in advance. Bookings cannot be transferred between terms.


Payments:

Payment of the fees is due upon registration. Fees paid are non-refundable. Missed sessions cannot be reimbursed. In the event that Smart Start (Baby Sensory UAE) cancels a class, you’ll been entitled to a make-over session, unless the cancellation is due to extreme weather conditions, lockdowns or other extreme circumstances that can’t be controlled and influenced by us.

However, in case of a further lockdown we plan to support our community via online classes. Participants booked in physical Baby Sensory, Toddler Sense and Mini Professors classes will be able to attend two weekly online sessions instead of one physical class. For messy play registered babies we will prepare and have the sensory bins ready for collection so they won't miss any part of the sensory experience (the logistics shall be set exactly depending on exact conditions).

Class Participation:

Attending adults must accept full responsibility for the safety of their children during the sessions. Adults must wear socks.